System Design & Integration

End-to-end solution design and integration services with white glove delivery and installation

You will never have a more seamless, collaborative experience building and integrating business process solutions than one curated by IIS. We work closely with your IT team to define project requirements, identify solution building blocks, create a customized Bill-of-Materials (BOM), and co-author acceptance testing criteria. IIS experts rack, cable, label and configure your systems to an approved blueprint, and the equipment is then stress-tested down to the component and connection level. Our white glove shipping is coordinated with the arrival of IIS technicians for prompt installation, final testing, and switchover to your support team. With IIS, we’re with you every step of the way on your modernization journey.

Crystal Clear Communications

Every project is assigned a dedicated Customer/Vendor Liaison who coordinates all customer and vendor interactions. Your IIS liaison ensures mutual approval of blueprints and testing methodologies, orchestrates project planning and resource delivery schedules, and communicates daily status to your project team. Need more information? Our online portal provides access to real-time order and inventory data.

Unmatched Quality Assurance

IIS’ strict burn-in and testing cycle ensures your system is shielded from manufacturer defects, code anomalies, and defective parts. After a physical inspection of hardware and connections each rack is pre-tested, stress-tested, and all components are then re-inspected for remediation. We then validate other runbook activities leveraging IIS proprietary C++ code to test the system against accepted criteria, right down to agreed-upon shutdown procedures.

White Glove Shipping

Racks are carefully packaged in anti-static bubble wrap, loaded onto shock-proof pallets equipped with airbags plus acceleration and vibration sensors for arrival to your data center or colocation in pristine condition.

IIS Integration

Our experts will unpack, assemble, connect, and conduct final testing of all equipment on-site to ensure proper performance, validate customer acceptance criteria, and share all final QA and operational documentation before handoff to your support team.

Integrations

We’ve Got This Down to a Science!

With decades of experience in IT solution design and implementation behind us, IIS has system integration down to a science. A look at our proven four-phase process shows how we work to understand your desired business outcomes and deliver a solution that achieves your goals.

Phase 1: Solutions Design

We partner with your IT leadership team to define project requirements and Acceptance Criteria Testing (ACT). A comprehensive Bill-of-Materials (BOM) is developed and managed by your dedicated Customer Liaison, who keeps your team informed of progress on all fronts. Procurement of solution and rack components begins only after all Blueprints, Wireframes and Testing Runbooks are created, refined and mutually approved.

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Phase 2: Rack Design

Racks are staged in our Plainview, NY integration center where the procured equipment is QA inspected, racked, cabled, labeled and configured as per the Blueprint and Runbook. The first rack is built as a prototype to validate the BOM, fine tune cable lengths and any other necessary adjustments to increase the efficiency of the final build and test process. Any changes or improvements are discussed with the customer, and the BOM, Wireframes and Blueprints are adjusted accordingly.

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Phase 3: Solution Testing and White Glove Shipping

IIS' burn-in and pretesting process uses proprietary seed files and IIS Core, Quality, and Utility based harness workflows leveraging C++ code to drive Orchestrated Testing Processes (OTP) that stress-test systems down to individual components. As a result of these extensive tests, IIS has detected failures that would not appear under normal burn-in conditions. Any issues that may arise such as degraded hardware are resolved, full dress rehearsals are performed, and final project documentation is prepared and sent to the customer.

Completed racks are broken down, packaged, staged, and securely stored until needed at no charge. When a rack is requested, they are bound in anti-static bubble wrap, loaded onto custom engineered pallets equipped with airbags and accelerometers to record shock and vibrations, and shipped to the customer location.

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Phase 4: On-site Solution Post Testing

IIS coordinates arrival of our technicians at your installation site to coincide with rack delivery. Racks are unpacked, reconnected, and powered on using an agreed-upon sequence. We then revalidate ACT to approved standards using test harnesses. Any identified variance is remediated before proceeding. Racks are connected to your network for final end-to-end testing, and only upon successful integration is the solution turned over to your operational support team.

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