Ongoing health, governance, operations and security management to let you focus on your core objectives.
Built on the power of ServiceNow and complemented by an array of multi-vendor tools, our enterprise service management platform customizes in-depth performance metrics, rich dashboards, alerts, governance, and custom reports for proactive, unified monitoring.
We don’t install any solution we can’t maintain. IIS designs, builds, automates, and runs your custom solution, with 24/7/365 support from lifecycle management experts, and integrations into all our leading partners. Move forward with rigor and control in alignment with ITIL v3 standards, and stay agile to serve evolving business goals.
We pride ourselves on proactive management – detecting possible incidents before they become problems, and delivering faster response times when a problem occurs. The result is reduced downtime, a "right-sized" IT staff that can spend more time on other priorities, and an IIS support system that values accountability above all else. Service offerings are based on leading ITIL standards, with full ITSM and ITOM support, leveraging SOPs customized to meet your unique business needs.
Our breadth of partners allows IIS solutions to remain vendor-agnostic, ensuring the right solution and management to meet your needs. IIS people are experts in solutions and services from HPE, ServiceNow, RedHat, VMware, Aruba, and many more – if we can’t find the right solution for you, it doesn’t exist.
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